TN
Tshepo N
1 reviews | Active since Jul 2018
18 Jun 2021, 09:58
They do not want to cancel my policy, I've had an accident on the 24th of April, and they didn't pay out
They do not want to cancel my policy, I've had an accident on the 24th of April, and they didn't pay out. They deducted the premium on the 24th of May, I had to reverse the debit order with the bank. I am afraid they might deduct their premium again in June.
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MiWay Insurance's replyOfficial
18 Jun 2021, 10:06We’re incredibly sorry to hear about your frustrating experience and we’d like to assure you that this is not the MiWay way. Your message has been escalated to the right team and someone will be in touch soonest to see how we can sort this out.
Best regards,
The MiWay Team
MiWay Insurance's reply18 Jun 2021, 10:06
Official
We’re incredibly sorry to hear about your frustrating experience and we’d like to assure you that this is not the MiWay way. Your message has been escalated to the right team and someone will be in touch soonest to see how we can sort this out.
Best regards,
The MiWay Team