They did not have my vehicle on their records and select a different manufacturer vehicle the value of which is substantially higher than my vehicle

They did not have my vehicle on their records and select a different manufacturer vehicle the value of which is substantially higher than my vehicle. This gives the impression that the insurance premium would be based on a higher amount than necessary and the customer is left with the impression that this insurance company does not have the best interest for the customer at hart. Also a tracker is being required to be installed, but the focus is on compliance by the customer to get the tracker installed while they are dragging there heals in updating to the correct vehicle details on the police, threatening that the vehicle will not be cover for theft and hijacking whist the tracker is not installed.