ZH
Zander H

1 reviews | Active since May 2020

25 Mar 2021, 04:50

There is no title in this world for YourWay(MiWay)'s arrogance

Dear YourWay Insurance...

Please find attached my utter disgustment for your harassment and arrogant personal intensions toward me as an old ex-customer. First of all, congratulations for winning the OSTI case by not providing the recordings that I requested which would have clearly revealed your ***** and devious actions. Secondly, if you read your emails, it would be founded that I cancelled my policy 28 February 2021 right after you sent me amendments that I have to pay more for vokkol strangely after I received the sad news that you *******ly won the OSTI case. 3rdly, the unauthorized debit order that went off of my account approx. 30 days after I have cancelled my policy via email. And I specifically requested that I DO NOT talk to YOURWAY over the phone ever again because you people only send the recordings which would not negatively affect the YOURWAY company. I repeat, DO NOT PHONE ME, EMAIL ONLY, *****S! I am waiting...

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Replies (1)
MiWay Insurance
MiWay Insurance's reply25 Mar 2021, 08:35
Official
We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced.  Best regards, The MiWay Team