LM
Lerato M

1 reviews | Active since Aug 2013

07 Jul 2016, 08:15

Theirway not Miway of customer service

<p>I am a thrid party, who was bumped by Miway's client on the 24th March 2016 till date my car is still not fixed. Michelle le Roux is the legal advisor dealing with my claim, the service I am getting from that girl is so pathetic and uncalled for. Car Insurances like Miway is one of the reasons why people do not see the need to have insurance cause they are beyond useless with poor service. They should change their company name to THEIRWAY. Sies</p>

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Replies (1)
MiWay Insurance
MiWay Insurance's reply11 Jul 2016, 14:20
Official

Dear Lerato,

We’re sorry that your third party claim took longer than expected!

Madeleine has been in touch to discuss your concerns, and we confirm that we have since authorised and settled your claim. Please don’t hesitate to give us a call if you need any further assistance!


Kind regards,
The MiWay Team