MH
McDonald H

1 reviews | Active since Nov 2019

26 Mar 2020, 07:52

Theirway not miway for making me struggle with my money

Was happy till miway take me for a ride. I have been with the insurer for over a year. Canceled my insurance due to financial problem moving under my parents insurance as also stated on my cancellation letter. All was accepted to my surprise for the past three months they have being deduction my premiums. Causing me to call now and then, reverse the money that is also costing me money I already don't have. What makes is worse they used to deduct month end. Now they taking my petrol money on the 25th of the month before I even get paid. So I have to struggle to reverse the money. This is disgusting having stating that should I be financially stable I will use them again as my insurer, am not thinking twice. I am thinking of even tagging some influencers I know to expose this nonsense.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply26 Mar 2020, 08:08
Official
We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued and we assure you that it is never our intention to upset you in any way. We have escalated your concerns and one of our agents will be in touch to assist you shortly!

Best regards,
The MiWay Team