iM
itumeleng M

1 reviews | Active since Apr 2012

03 Jan 2023, 13:20

THEIR WAY

My claim is taking way too long, I need feedback. What is the purpose of taking out tyre and rim cover with Miway if I'm going to be driving 7days with no spare tyre because I'm using it????? I'm extremely frustrated

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply03 Jan 2023, 16:06
Official
We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you. 
 
Best regards,
The MiWay Team 
MiWay Insurance
MiWay Insurance's reply16 Jan 2023, 16:31
Official
Good day valued client.

We can confirm from our Customer Resolutions team that you have been assisted and payed out according to the quotation of a new tyre for your vehicle. We apologise for any frustrations you've experienced with your claim and we thank you for giving us a chance to improve our service as we value your business!

Best regards,
The MiWay Team