THEIR SILENCE IS TOO LOUD

MY CAR WAS IN AN ACCIDENT IN FEBR 2015 MIWAY SENT ME TO V&R AUTO FOR REPAIRS , THEIR SERVICES WAS FAR FROM BEING CERTISFACTORY. I TOOK THE CAR TO AA WHERE THEY GAVE A REPORT COLLOBORATING THAT THE PANEL BEATING AND SPRAYING WAS POOR. AT SOME POINT JOHANN SUGGESTED THAT THEY WILL BUY THE CAR FROM ME OFFWHICH WE AGREED ON THE BOOK VALUE OF THE CAR, LATER ON HE REFERED THAT DEAL WE HAD TO V&R AUTO WHOM FROM WHERE I WAS STANDING WERE TRYING TO REAP ME OFF. THE DEAL OF THEM BUYING THE CAR FELL OFF. ITS BEEN A MONTH NOW SINCE THEY LAST CONTACTED ME. THEY ARE STILL DEDUCTING THEIR PREMIUMS ON A MONTHLY BASIS FOR SERVICES WHICH THEY ARE FAILLING TO PROVIDE ME. WHERE IS JUSTICE IN THAT ? IF MIWAY IS UNABLE TO SEND TO PROPER PANEL BEATER THEY RATHER WRITTE-OFF THE CAR OR GET ME A REPLACEMENT VEHICLE. ITS BEEN FIVE MONTHS NOW...