THEFT CLAIM

I Mapaseka Somo was ****** in my house at gunpoint on the 06 January 2018 and the claim was lodged with Miway. According to Miway my loss was estimated roughly R40000 and they only paid me back R17877.65 according to them the reason is am under insured. Upon taking the cover with Miway I was just asked the value of my house contents. They did not ask me to list all my items which i believe if their system was prompting us as client to list then I would have comp**** with their rules. When i lodged the claim that is when Miway Assessor came to my house to assess my house contents and according to Andre Koekemoer I was under insured. My argument is why was the assessment not done at first when I took the policy cover. Why only now when am lodging a claim then they do assessment. My cover is R90K and loss does not exceed the cover i took with Miway. The folowing is the assessor's details Andre's details ********** ********** 603, Claim no C926474 My contact no ********** 823/ ********** 965