KM
Kelebogile M
1 reviews | Active since Nov 2014
29 Dec 2015, 14:42
Theft and disgusting service based on my gender
This a complaint for theft and Disgusting service based on my gender.I requested for my contract to be ended end of December 2015 both verbally and via email and I was ignored via email and the ****sultant continued to talk over me and refusing to complete my request. Insurance was covered for the month of December 2015 as miway already debited my amount. I no longer have cover with you yet you proceeded to deduct the money from my account despite BOTH MY REQUESTS!!! I want my money back and will continue to re-itterate this everyday until this has been rectified
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MiWay Insurance's replyOfficial
14 Jan 2016, 15:46Hello Kele_PM,
We're so sorry to hear that we have upset you, and we assure you that it is never our intention to do so in any way! Inno has been trying to contact you to explain the reason for the debit order - but is struggling to get hold of you. Your policy is now cancelled and no other debit order will be collected going forward.
In the interim please give us a shout if you need any further assistance!
Kind regards,
The MiWay Team
We're so sorry to hear that we have upset you, and we assure you that it is never our intention to do so in any way! Inno has been trying to contact you to explain the reason for the debit order - but is struggling to get hold of you. Your policy is now cancelled and no other debit order will be collected going forward.
In the interim please give us a shout if you need any further assistance!
Kind regards,
The MiWay Team
MiWay Insurance's reply14 Jan 2016, 15:46
Official
Hello Kele_PM,
We're so sorry to hear that we have upset you, and we assure you that it is never our intention to do so in any way! Inno has been trying to contact you to explain the reason for the debit order - but is struggling to get hold of you. Your policy is now cancelled and no other debit order will be collected going forward.
In the interim please give us a shout if you need any further assistance!
Kind regards,
The MiWay Team
We're so sorry to hear that we have upset you, and we assure you that it is never our intention to do so in any way! Inno has been trying to contact you to explain the reason for the debit order - but is struggling to get hold of you. Your policy is now cancelled and no other debit order will be collected going forward.
In the interim please give us a shout if you need any further assistance!
Kind regards,
The MiWay Team