The worst service ever

<p>I have been with my way for the past three years annd have nevr claimed,and have never claimes nor missed any premium.</p> <p>I called more that 6 times in the past two weeks to update my policy after receiving an annual review,</p> <p>Instead of getting helped, the call center agents who worked on my account never assisting in anyway,</p> <p>None knows who did what on previous occassion i called,I have spoken to Dekeledi, Tumi,Nobuhle, Sesi and others that i cant recall their names.</p> <p>When i call, they all gave me different amount to what is written on the actual policy document that is sent to me,</p> <p>the worst case scenario is when they update my policy without my knowledge and i dont get a call until i query it.</p> <p>Last time i made a call when my premium was R1200, i then made changes, it went to R861,then it happend that without me knowing, on 27/09/2016 i received another policy with changes saying i will pay R1 278.39.</p> <p> </p> <p>In some cases i get promised to be called back like on the 27/09/2016 and no one gave me a call,</p> <p> </p> <p>I might just as well look for a better insuarance provider</p>