The WORST service EVER!

<p>The worst ***** appalling service from MIWAY. My father who is a client of MIWAY made a claim for his car which was dented on the left rear fender. However the is still in moveable perfect condition, now MIMAY decided to write-off the car because of that dent. Their policy is "they write-off a vehicle if the damage is 65% or more of the retail value of the car, however the damage for this car is way less than 65%. When I queried it I was told that I was given the most lame response, that its been written-off just in case there are additional costs. Now my question is, what the job of the assessor then? Isn't to assessor the damage and the exact costs? Then why would there be extra costs if he's done his job properly? Now the assessor is avoiding my calls, the lady and her manager at the claims dept are also avoiding my calls. Everyone at MIWAY is playing hide seek, and not getting response; feedback or way forward. One other thing, the assessor..assessed the car on photo sent to him by the panelbeater. I've never heard of such a thing!</p>