SM
Sello M

1 reviews | Active since Apr 2024

23 Apr 2024, 21:21

The worst service ever

The worst experience I ever had to go through, such a big company, well known brand disappointing me to a point of no return and l will not recommend my worst enemy to do business with miway insurance, I had an accident on the 8th of March 2024 to date I have been told millions different stories after my claim, I was told my car is written off since then I have been transferred from on employee to the other you would swear this is ****. Since they took my car am unable just to see it for what no one knows I don't even know who is dealing with my claim. My family is now affected this whole situation including my job being on line because of lack of concentration I have a 4 year old whom I have to transport to school every day now am forever late and I pay after care money that I don't have...imagine my son's school finish at 13h4 30 but am only able to fetch him at 18h00 because am not mobile this the first and the last time I use their service never and never again #frustrated customer

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Replies (1)
MiWay Insurance
MiWay Insurance's reply23 Apr 2024, 21:22
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team