MM
Mpho M

1 reviews | Active since Mar 2021

15 Jan 2026, 09:31

The worst insurance ever, No go !!!!!!

I have no words to describe this. My husband was bumped last year. the guy asked my husband to give him time to contact his insurance. they started the process of the claim .We are still waiting for Miway till today. close to a year later. This is the correspondence we have been getting "From: Takalani Muthige <***> Date: 10 March 2025 at 07:18:10 SAST To: Sharai Pillay <***> Cc: LegDocs1 <***> Subject: Re: C*** - Third Party Feedback

Good day Sharai,

Any update on the matter? Sent from my iPhone

On 20 Feb 2025, at 15:02, Sharai Pillay <***> wrote:

"WOP"

Good day

I hope you are well.

Kindly be advised that my validations are completed and I'm awaiting authorisation from management.

Please note that we work on a first in / first out basis . Should you wish to follow up on a file, kindly send me an email for me to attend to same.

Please note that all emails and attachments sent from this mailbox are sent on a without prejudice basis and are subject to all our (and our insured's) existing rights which are hereby expressly reserved.

Kind regards,

Sharai Pillay

Legal Advisor: Liabilities

The claim was logged earlier last year. Miway is good at recruiting people but they never follow up on the promise of their service.

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply15 Jan 2026, 09:32
Official
We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.

Best regards,
The MiWay Team
MM
Mpho M's update21 Jan 2026, 14:22
Reviewer Update
I am still awaiting a response. I assume the previous response from Miway was just to act as if they are doing something about my complain.