The worst insurance company by far.

I need a manager to call ASAP and also send me call recordings as the agent claims they made contact with me on Friday 20.11.2020 between 09:00am and 10:00am. They informed me of the best panel beater and also sent me an email, which they is nothing in my mail box from the insurance.

I want to understand on why the such *****. I had an accident on the 16.11.2020 and my access is more than the repair cost. The repair costs are on my account as they are not willing to assist me in any way and on top of that they ****. I want my vehicle to be towed to the best panel shop the recommend and I will cover my own costs as they are not willing to help, so we can part ways.

Keagiles manager l, please call me asap so we can discuss.