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Phelokazi M

1 reviews | Active since May 2023

24 May 2023, 07:52

The worst

The worst. They actually increase your debit order without communicating with you. They charge premiums from their head. When I relocated and wanted to update my information with them, my premiums literally became ridiculous and they reasoned it by saying I’m in Sandton so it’s high risk. I started looking for other insurance companies and they were very reasonable in their prices and I cancelled with them and insured my car with another company. I’ve since insured 2 cars with my current company because it is honestly the best.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply24 May 2023, 07:54
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team