DN
Dumisile N
1 reviews | Active since May 2016
26 Aug 2021, 12:45
The worst experience from Miway
Tiisetso Molwele/ Bradley is the WORST client service consultant. I required roadside assistance last night and he was not courteous at all. being a woman in a dangerous area, he showed no courtesy whatsoever. Instead he continuously raised he's voice at me trying to prove whatever point. I then further reported to him the tow truck man's behaviour and he further raised he's voice at me condoning that behaviour. I am immensely disappointed in the service I received especially for a service I PAY FOR.
Helpful (0)
Replies (1)0
Replies (1)
MiWay Insurance's replyOfficial
26 Aug 2021, 13:38Thank you for taking the time to share your feedback – this doesn’t sound right at all! Please be assured that we have escalated your query to the right team, who will look into what happened and get back to you with proper feedback as soon as possible. In the interim, please know that we are committed to delivering world-class service and to fixing things when they go wrong. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply26 Aug 2021, 13:38
Official
Thank you for taking the time to share your feedback – this doesn’t sound right at all! Please be assured that we have escalated your query to the right team, who will look into what happened and get back to you with proper feedback as soon as possible. In the interim, please know that we are committed to delivering world-class service and to fixing things when they go wrong. Best regards,
The MiWay Team
The MiWay Team