The worst claims department ever.

A one star rating is actually too much for the claims department at Miway. It is actually quite shocking. I have been trying to get my claim since end of June2023. I have been the most patient, going back and forth with whatever they needed from me. Eventually last week Friday I had enough and spoke to Donovan Reddy who is the supposed manager. For a manager, he's the most unreliable person. No wonder the normal agents are unreliable. On Friday Donavan promised to call me Tuesday at 12. He called me at past 9 and dropped just as I answered. For the past few weeks, everytime he supposedly called me, he would drop the phone after ringing for about 5seconds. I then called myself and spoke to a terrible agent who did not want to give her name coz I didn't hear it the first time I as for it. She was giving attitude from the time she greeted. These people dont want to pay out claims so they run around in circles instead. Lavanya Somai is the only agent who does her job at Miway. The rest, need training and customer service training because this is not TCF.