PT
Percy T

1 reviews | Active since Apr 2010

04 Jun 2017, 16:28

The **** of insured value

<p>Both my wife and I had cellphones insured for a specified insured value amount. When the time came for us to claim for these phones, the payout was whatever Miway decided to pay out at the time. All along we have been paying premiums based on a insured value knowing that will be the payout should we claim. Why then do we pay insured value premiums?</p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply05 Jun 2017, 09:21
Official

We have passed your message on to our Claims team and someone will be in touch to assist you.


Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply12 Jun 2017, 10:28
Official

We’re sorry that you’re unhappy with the outcome of your claim Percy!

Sandile has since been in touch to discuss your concerns, your policy cover in more detail, and he also explained what to do if you’re still unhappy. Please give him a call should you need anything else.


Kind regards,
The MiWay Team