Z
Ziyanda

1 reviews | Active since Jun 2022

11 Jan 2024, 12:20

The response is excellent

The response is excellent. During incident - the time they take to send tow trucks/arrange courtesy car, deal with claims etc was excellent. The follow up after an incident (e.g. pro rata refund/taking new policy, etc was done from their side mostly). Also they treat you with the understanding, patience and empathy that is required.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply11 Jan 2024, 12:21
Official
Wow, we just love your feedback for our team and we’re so proud of them for going the extra mile, and for keeping our promise of delivering excellent service! Thanks for sharing your positive service experience with us; we look forward to keep going the extra mile.

Best regards,
The MiWay Team