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1 reviews | Active since Sept 2022

07 Sept 2022, 12:14

The representatives have been very helpful and friendly! Today's representative Sicelo Ngwenya was great! MiWay has really good premiums and cover

The representatives have been very helpful and friendly! Today's representative Sicelo Ngwenya was great! MiWay has really good premiums and cover. I have not yet made a claim, I am hoping that the claims process will be as wonderful as the rest of the MiWay experience. The only thing that has been an issue to me personally is the MiWay whatsapp chat. The conversations get terminated very quickly which makes it a lot more effort to communicate, as a person isn't always able to respond immediately. Other than that, I have no complaints. Compliments to the MiWay team of representatives!

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Replies (1)
MiWay Insurance
MiWay Insurance's reply07 Sept 2022, 13:19
Official
 Thanks for taking time to write to us, even more so for the positive feedback about  Sicelo! We're sorry to hear about your frustrating experience, and we will strive to fix this as quickly as possible.

 Best regards,
 The MiWay Team