LK
Lovemore K
1 reviews | Active since Nov 2016
14 Jul 2020, 15:02
The R400 Challenge ****
I got a call from Miway insurance for a quote. I told them I was not interested in a quote. The agent advised that if they could not beat my current insurance then they would pay me R400. I emailed my current insurance schedule to *** attention " Sibongile" for comparison on 15 June 2020. No further correspondence from Miway since then. I have sent numerous emails and no response. I suspect they could not beat my current insurance. This type of behavior is unacceptable and *********. The R400 Challenge is ****.
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MiWay Insurance's replyOfficial
14 Jul 2020, 15:45Thank you for taking the time to share your feedback with us and please know that we take it seriously. We apologise for the inconvenience and frustration you have experienced. An agent will be in touch soon to get to the bottom of this and sort things out.
Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply14 Jul 2020, 15:45
Official
Thank you for taking the time to share your feedback with us and please know that we take it seriously. We apologise for the inconvenience and frustration you have experienced. An agent will be in touch soon to get to the bottom of this and sort things out.
Best regards,
The MiWay Team
The MiWay Team
LK
Lovemore K's updateReviewer Update
27 Jul 2020, 21:12An agent got in touch with me and sorted things out.
LK
Lovemore K's update27 Jul 2020, 21:12
Reviewer Update
An agent got in touch with me and sorted things out.