DT
Dzivhani T

1 reviews | Active since Dec 2017

26 Dec 2017, 13:31

The R400 challenge is a ****!

An agent from miway named Rodrick called me from miway insisting that I take the R400 challenge from miway. When he couldn't beat my current insurance premium, he called me and told me to wait for a call to arrange payment of the R400. That was the last I heard from them. I sent follow up email to ********** but they do not respond now that they have something to lose. Do not waste people's time when you know you will not stay true to your promise! Now I doubt if they even pay out insurance claims to their clients.

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Replies (2)
MiWay Insurance
MiWay Insurance's reply27 Dec 2017, 08:59
Official

We're so sorry to hear that you've been waiting for feedback. We have passed your note on to our sales team and an agent will be in touch to assist you ASAP!

Kind regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply29 Dec 2017, 11:39
Official

We’re so sorry to hear that you feel let down - we assure you it is not our intention to make you feel this way. Our team has since been in touch to assist you. Please don’t hesitate to give us a call if there's anything else you would like assistance with.

Kind regards,
The MiWay Team