1 reviews | Active since Mar 2011
The most Awful service
<p>After a couple of years I came back to Miway. I spent a couple of excruciating hours on the phone over a couple of days to eventually make up my mind. I agreed and got my contract only to find 2 of my vehicles details are wrong. I called to correct it just to be told the instalment goes up. I complained and got a discount. I took all three cars for inspection on 25th June (and really got s@*&t service from the inspection lady. She really does not know how to work with clients). The insurance started on 01 July. A week later I found out that the one vehicle was not on the insurance. Apparently everything started on 01 July but my car was only being insured from the 01 August, I asked why but the lady cant say. I had a verbal with the lady that was friendly and I ended up feeling bad. Iended up running around a mall on pay weekend to get my car vin number again to update the details. A month later I get two sms's stating that two of the cars need to go for inspection (all cars went for inspection on the same day on 25th June). A week after the insurance started I got a call from the call centre asking me If I want to join. When I said I am with Miway I was asked to please hold so she can find out why My number is on the list for them to call me. A couple of days ago I get a call trying to get me to take life insurance. Why is this happening? If everyone just focusses on quality service instead of making as much cash out of u as possible, Im sure the service will be better. I dont know what is wrong with Miway but I never expected service as bad as this. Im not even with you for one and a half months and I really want to move to a other company. In fact I will be looking out for a better company that is affordable from tomorrow. Thanks for opening my eyes Miway. </p>
Good day Harry
Please accept our sincere apology for not getting things right initially and for any hassles we have caused you. Thanks for giving us an opportunity to assist and please be assured of our commitment to always deliver awesome service.
Please let us know if you need help with anything else!
Kind regards,
The MiWay Team
Good day Harry
Please accept our sincere apology for not getting things right initially and for any hassles we have caused you. Thanks for giving us an opportunity to assist and please be assured of our commitment to always deliver awesome service.
Please let us know if you need help with anything else!
Kind regards,
The MiWay Team
