LM
LadyMia M
1 reviews | Active since Feb 2021
28 Apr 2023, 13:59
The Miway Claims Process is Painful
Almost 10 days later, Miway cannot fully process a car accident insurance claim. On 19 April, they towed a car but today (28 April) I get a call asking me for photos of the car (the same car which Miway arranged towing for). Yet, Miway claims to be waiting for an assessment report. How, if they believe they are still waiting for photos? Different agents call with different stories :( On a scale of 1 to 5, Miway gets 1. I have been insured with ABSA direct before, I am soooo going back.
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MiWay Insurance's replyOfficial
28 Apr 2023, 14:03We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply28 Apr 2023, 14:03
Official
We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team