NM
Nosipho M
1 reviews | Active since Jul 2024
24 Jul 2024, 16:55
The Miway app is not working
The Miway app is not working. Tried serveral times it kept saying incorrect username or password. Tried to communicate with them via whatsap and still didnt get assistance. The service is very poor. I had to cancel the policy because I was not going to get assistance even if I had problem. The service is not good
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Replies (1)
MiWay Insurance's replyOfficial
24 Jul 2024, 16:56It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply24 Jul 2024, 16:56
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team