The lady who assisted me to take up a policy this morning said she is new in her role and I could hear that by how nervous she was and she asked for assistance quite a number of times

The lady who assisted me to take up a policy this morning said she is new in her role and I could hear that by how nervous she was and she asked for assistance quite a number of times. I have no problem with that but I feel MiWay does not give sufficient training and there are certain mistakes that happened which could be a huge problem if I didn't call back to rectify. I was not asked if my vehicle is financed and did not give those details. She explained that my 1st installment will be on the 25th while as I needed immediate cover. Please Maybe have new staff sit with a supervisor until they are well knowledgeable and confident to assist clients