The lady quoting me was knowledgeable, polite and friendly, and I liked that she wasn't embarrassed to seek clarity on a qirky question I asked

The lady quoting me was knowledgeable, polite and friendly, and I liked that she wasn't embarrassed to seek clarity on a qirky question I asked. She explained what I needed in layman's terms where necessary and was just an all round pleasure to interact with. Thank you Zodwa M