TT
Tiisetso T

1 reviews | Active since Aug 2023

02 Aug 2023, 12:48

The guy who suppose to work on my refund keeps on postponing it, now two days have passed and he tell me that my refund is also reducing

The guy who suppose to work on my refund keeps on postponing it, now two days have passed and he tell me that my refund is also reducing. Like really, I claimed yesterday

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Replies (2)
MiWay Insurance
MiWay Insurance's reply02 Aug 2023, 12:48
Official
We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.

Best regards,
The MiWay Team
MiWay Insurance
MiWay Insurance's reply28 Aug 2023, 10:54
Official
Thank you for allowing us to assist. As per your conversation with Sakhele Mchunu our Customer Resolution Specialist you confirmed that you have been assisted and you are happy. Looking forward to keeping you happy as valued client.

 Best regards,
The MiWay Team