II
Idrees I
1 reviews | Active since Dec 2019
04 Jan 2023, 16:44
The consultant I spoke to now was good, friendly and helpful
The consultant I spoke to now was good, friendly and helpful. However, I called Miway 3 times earlier today requesting a call back, and they never called me back. I had to call for the 4th time to be helped
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Replies (2)0
Replies (2)
MiWay Insurance's replyOfficial
04 Jan 2023, 17:00We don’t like hearing about your frustrating experience; please accept our sincere apologies! We’ve passed on your message to the relevant team, and they’ll be in touch with you soon to sort things out.
Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply04 Jan 2023, 17:00
Official
We don’t like hearing about your frustrating experience; please accept our sincere apologies! We’ve passed on your message to the relevant team, and they’ll be in touch with you soon to sort things out.
Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's replyOfficial
02 Feb 2023, 09:15Good day Idrees!
We would like to note that you have been assisted by one of our Customer Resolutions agents, Mmapaseka, and we know that you are satisfied with the outcome of your complaint. We also would like to apologise for any frustrations you've experienced, we value your business and would not like to lose you as our valued client!
Best regards,
The MiWay Team
We would like to note that you have been assisted by one of our Customer Resolutions agents, Mmapaseka, and we know that you are satisfied with the outcome of your complaint. We also would like to apologise for any frustrations you've experienced, we value your business and would not like to lose you as our valued client!
Best regards,
The MiWay Team
MiWay Insurance's reply02 Feb 2023, 09:15
Official
Good day Idrees!
We would like to note that you have been assisted by one of our Customer Resolutions agents, Mmapaseka, and we know that you are satisfied with the outcome of your complaint. We also would like to apologise for any frustrations you've experienced, we value your business and would not like to lose you as our valued client!
Best regards,
The MiWay Team
We would like to note that you have been assisted by one of our Customer Resolutions agents, Mmapaseka, and we know that you are satisfied with the outcome of your complaint. We also would like to apologise for any frustrations you've experienced, we value your business and would not like to lose you as our valued client!
Best regards,
The MiWay Team