BW
Brittney W
1 reviews | Active since Mar 2020
07 Aug 2024, 12:12
The claim was proces...
The claim was processed quickly but when I decided to include car hire as a add on months before the claim, none of the terms and conditions were explained to me regarding what would occur when a car is required.
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MiWay Insurance's replyOfficial
07 Aug 2024, 12:13It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply07 Aug 2024, 12:13
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team