MM
Mirriam M

1 reviews | Active since Oct 2018

11 Oct 2018, 13:42

The best service ever, thanks Prenisha Naidoo

I would like to rate a service of one person that I interacted with at MiWay - Prenisha Naidoo, in the legal department. She was handling my claim, and as a third party, she treated me like I was a paying client. She was so honest and reliable in a sense that when she promise to give you feedback, she will always come back with a positive one. She is so proficient and knows her story. At one point, I called, frustrated, wanting to know the outcome of my claim as a third party and I ran out of airtime, as I was still talking to her. She called back immediately and continued helping me. I am yet to get my payment, but today I inquired again, she responded so quickly and attached proof that I will get my refund within the next 76 hours. I just feel that the world will be a better place, with people like her.

With her proficiency, I have now opted to switch my personal insurance from where I was to MiWay. Thank you Prenisha, for being my inspiration.

You have really challenged me, All the best, Mirriam

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Replies (1)
MiWay Insurance
MiWay Insurance's reply11 Oct 2018, 15:43
Official

Prenisha is legendary and we are so proud of her for making you feel like one of our own. Thanks so much for taking a moment out of your day to compliment her on her efficient service delivery and for sharing your positive service experience with us. We really appreciate it and we're sure that she will too. Hopefully soon, we will be able to welcome you officially, to the MiWay family!

Best regards,
The MiWay Team