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Palesa M

1 reviews | Active since Mar 2019

15 Mar 2019, 05:47

THE BEST CUSTOMER CARE EVER.

Terrell a Miway senior consultant. Wow!She is the best when it comes to customer care. We were discussing my premium and I was unhappy with a lot of things and my temper was rising I decided to end the conversation. But she was able to calm me down and worked out a rather better premium for me( I was ready to get another quote elsewhere)but because of the manner in which she spoke to me I was able to listen to her and she was able to calm me down.our conversation ended well. She's good at what she does.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply15 Mar 2019, 08:05
Official
What awesome feedback for Terrell! Thanks for giving her a chance to show you just how much we value you as our client and thanks for deciding to stay happily insured with us. 
Best regards,
The MiWay Team