MM
Masesi M

1 reviews | Active since Nov 2018

03 Nov 2021, 10:53

The App is not user-friendly, doesn't talk to the user

<div>The App is not user-friendly, doesn't talk to the user. The chat consultants are not patient and not giving sufficient information and guidance when one struggles. Call consultants are always very helpful but making calls is not always convenient.</div>

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply03 Nov 2021, 11:35
Official
We appreciate your feedback and we are so sorry to hear of the hassles you’ve experienced. Your feedback has been sent to the right team and someone will be in touch shortly. 
Best regards,The MiWay Team