VM
Veronica Monyako-nkhobo
1 reviews | Active since Apr 2020
09 Feb 2026, 09:37
The agent karabo khonou was unable to check my refund and kept i saying I was refunded even though I tried to explain that I am not
The agent karabo khonou was unable to check my refund and kept i saying I was refunded even though I tried to explain that I am not. He was unable to help me and became rude. Then I was able to be assisted by lindiwe via WhatsApp
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Replies (1)
MiWay Insurance's replyOfficial
09 Feb 2026, 09:38We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply09 Feb 2026, 09:38
Official
We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team