MS
Michael S
1 reviews | Active since Mar 2022
26 Apr 2023, 09:27
That South African mentality, Just accept it.
I am sure they pay people to write good reviews on Hello Peter. When an insurance company phones you they try and convince you that they are the best in the industry, best pricing and best service. Well Miway might have the best pricing on motorcycle insurance at this stage but I would rather pay more for better service. They have the worst service in the industry. Deducting funds after cancelling my vehicle form my policy and deducting on the 25th when I specifically said the 1st of every month. Then they come with some **** excuse that it is because it is a new policy and that now I have to wait 72 hours for the funds to be paid back to me. Once they have you signed up all service levels go out the door!
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Replies (1)MiWay Insurance's replyOfficial
26 Apr 2023, 09:27It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply26 Apr 2023, 09:27
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
