DV
Derick V

1 reviews | Active since Jun 2015

05 Mar 2020, 13:04

Thanks for assistance

After numerous attempts trying to get through to someone to assist me at MiWay Insurance I tried Miway's Web Chat on their app. By this time I have been so frustrated that I wanted to cancel all my policy's with my Miway. After some frustrating communication back and forth I was connected to a senior MiWay Representative Lerato Mathabe who did call me after a short chat and assist me with my problem. Thanks Lerato for sort out a problem which was created by someone else negligence.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply05 Mar 2020, 15:16
Official
Wow – It sounds as if Lerato saved the day! Thanks for giving her a chance to show you just how much we value you as our client. We’ll be sure to high five her for making such a lasting impression on you and we look forward to keeping you impressed for years to come.
 Best regards,
The MiWay Team