1 reviews | Active since Mar 2018
Thanks for a couple of days of bad service
After Miway contacted me and gave me a better price on my car insurance, i asked the consultant if it will be a problem if my vehicle is out of the the country six weeks at a time, as i would like to use my vehicle to drive around when i'm not working. Consultant said it was all good and i can take my vehicle out of the as long as i want. Yesterday MiWay contacted me and told me they are going to cancel my Insurance as they do not allow the vehicle to be out the country for that long, when i asked the manager what i am supposed to do now, as my car is currently in South Africa but i am not, he told that he will help me out and give me 30 days insurance, the problem with the "free" insurance is that i already paid for it at the beginning of the month so he is giving me insurance that i paid for as a nice gesture because i'm not available, so if i was in south africa they would've cancelled it immediatly. Now i have to get insurance again and go for the checkup of the car, while i am not even in the country.
We're so sorry to hear that you feel this way and we assure you that it's never our intention to cause you any hassles. An agent will be in contact with you shortly to discuss your concerns.
Best regards,
The MiWay Team
We're so sorry to hear that you feel this way and we assure you that it's never our intention to cause you any hassles. An agent will be in contact with you shortly to discuss your concerns.
Best regards,
The MiWay Team
We’re so sorry to hear about your experience. ****er has been in contact with you to assist with your query.
If you need any further assistance please feel free to contact our call centre on ***.
Best regards,
The MiWay Team
We’re so sorry to hear about your experience. ****er has been in contact with you to assist with your query.
If you need any further assistance please feel free to contact our call centre on ***.
Best regards,
The MiWay Team
