Thanking Phemelo Khunou from Miway

I received my new policy updates in the beginning of the month. What a shocker that was, I've been with miway now 10years and have a good record. My husband immediately wanted to get new quotes elsewhere. I phoned miway today, explaining that I wasn't happy with my new policy amendments. The lady very calm and friendly told me I have to hold on for the senior advisor. I didn't even hold on long before I heard another friendly voice Phemelo Khunou, he didn't jump to business straight away he established a comfortable conversation first. We then discussed the policy and what I wanted to be changed. He helped me in ever single way. I just want to thank him for his friendly but still professional service, that he understood what I needed from my policy and that he made it happen and thank him n for giving me a bit of a bonus in January. Thank you Phemelo Khunou!!