nC
novandran C

1 reviews | Active since Oct 2010

04 Apr 2016, 16:46

Thank you Miway

Last week i wrote on Hello Peter about my dissatisfaction on a third party claim made against me, and for which i had been debited by Miway. My concern was that my NO CLAIM BONUS was compromised.<br> Madelaine from Miway Legal dept. contacted me and I explained the whole scenario to her and that i should not have been made a victim of an incident in which the third party was liable for. <br> Madelaine understood my being upset but she explained that procedure had been followed. However she understood my dissatisfaction. A few days later i received a call from Madelaine and she said to me that after looking at the case again Miway had absolved me of the damages and that i was not responsible for the R6200,00. My no claim bonus status has been reinstated. Hippee!!!<br> Thank You Miway. Im sure only Miway could do this. My faith in MiWay has been restored.<br> I am seeking a quote again with Miway. Thank you for everything Miway and esp. Madelaine from the legal dept.<br>

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Replies (1)
MiWay Insurance
MiWay Insurance's reply05 Apr 2016, 15:31
Official
Hello thepalace,

Thank you very much for letting us know how helpful Madelaine was. We're really happy that you are part of the MiWay family.

Best regards,
The MiWay Team