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godfrey K

1 reviews | Active since Aug 2015

16 Mar 2017, 13:34

Thank you letter for excellent customer service - Pamela Pherane

<p>I would like to thank your company(Miway) personnel at the customer services division for her excellent support. Your customer care executive, Pamela Pherane took care of all my enquires(policy review).</p> <p> </p> <p>She also provided timely and helpful advice regarding the policy and other benefits. She let me know all the important information regarding the policy including its features. I am a busy person and I urgently required information regarding my policy. Pamela was extremely attentive and she listened to all my concerns with a great deal of patience. She also ensured that I received all the information.</p> <p> </p> <p>Please accept my gratitude towards her and your customer care staff for their speedy and efficient services. I was able to complete the policy re-view within minutes thanks to their attentive and alert presence. I would especially like to commend Pamela for her professionalism and superlative s****s.</p> <p> </p>

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Replies (1)
MiWay Insurance
MiWay Insurance's reply16 Mar 2017, 14:22
Official

Your feedback for Pamela just made our day. Thanks for taking a moment out of your day to let us know how nicely you were assisted. We promise to show her the recognition she deserves.

Best regards,
The MiWay Team