PL
Philip L

1 reviews | Active since Sept 2017

29 Mar 2019, 09:58

Thank you for excellent service

I would like to extend my deepest gratitude towards Thato Moabi and the rest of her team from Legal for their excellent service.

4 years ago I was rear-ended by another vehicle and the driver did not have insurance and the damage to my vehicle was over R20k, so long story short, I made peace with the fact that I wasn't going to get my excess back.

About a month ago I got a call out of the blue from someone at MiWay telling me that the case to recover the money from the 3rd party was still ongoing and that I can get a portion of my excess back! That person was Thato.

She was very professional and friendly and clearly explained what was needed from me. After I provided her with the required information, the excess was paid into my account within a matter of a few days.

This was a very pleasant surprise as I didn't believe that there was any chance of getting any money back from that claim :)

Thank you Thato, and thank you MiWay for this great service.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply29 Mar 2019, 11:22
Official
We're thrilled that you've found an insurer that does things your way! Thanks for taking the time to share your positive service experience with us and for showing Thato the recognition she deserves.

We're committed to going out of our way so that you can #LiveYourWay ♥
Best regards,
The MiWay Team