FM
Felicia M

1 reviews | Active since Mar 2019

01 Apr 2019, 11:27

Thabani Mnguni - Refund Payment

Hi,

I'm very much unpleased with the current service I'm receiving from a particular person that goes by the name of Thabani Mnguni.

Thabani had called me two weeks ago advising on the payment of my refund and I still don't understand why that has not reflected in my bank account yet.

I have cancelled my policy with Miway due to selling my car beginning of March and to my understanding, I am not binded with you anymore and I sure don't think it's fair to run after my refund like this.

I have not heard anything back from Thabani regarding the refund payment since two weeks ago.

They can call me back - they have my numbers.

Felicia.

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply01 Apr 2019, 11:29
Official
This is not on and we’ll be sure to get to the bottom of what went wrong. In the interim, please accept our sincere apology for any upset you have experienced. An agent will be in touch shortly! Best regards,
The MiWay Team