THABANG MAPHANGA from Miway assisted me

THABANG MAPHANGA from Miway assisted me. He immediately understood the issue, calmly explained to me that he had dealt with this situation before, and explained to me how he would resolve this matter for me in a few short steps. Minutes later, I received the documentation I needed. My frustration with the third party was also gone, due to the excellent level of personal service I received. And then we had a laugh before ending the call. This is a great and effortless experience.