TERRIBLE TREATMENT AND DISAPPOINTMENT

Greetings

Policy No: ***0

I am formally expressing my frustration and disappointment regarding the poor handling of my claim with miway, It has been close to 3 month and Im not assisted. despite my repeated follow-ups and numerous calls made regarding my bike Claim.

I have contacted their claims department seeking assistance and feedback regarding my unresolved issue. During my last communication with your representatives, I was informed that the matter had been escalated for further attention. However, up until today, no feedback, progress update, or resolution has been provided.

This lack of communication and urgency is unacceptable and has caused significant inconvenience and frustration. As a paying client, I expected professionalism, transparency, and timely assistance from MiWay Insurance. Instead, I have been left without answers and forced to repeatedly follow up on a matter that should already have been resolved.

The continued delays and absence of communication have severely affected my confidence in your service delivery. I now request urgent intervention from management to ensure that this matter is addressed immediately and that I receive clear feedback without any further delays.