HM
Hlabirwa M

1 reviews | Active since Dec 2012

02 May 2025, 16:05

TERRIBLE TERRIBLE SERVICE BY TUMISANG KOLWANE

After years of being a valued customer, I have never come across a terrible service like the one i received today 6 years no claim and I am treated LIKE ****. Called today to enquire about WeDrive as I do not want to drive late after work function, I was transferred to Tumisang Kolwane who showed ZERO interest in assist me. Had to beg him to provide me with his names about 5 times. Consultant very RUDE, asked to speak to his supervisor till now no one called....

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Replies (1)
MiWay Insurance
MiWay Insurance's reply02 May 2025, 16:05
Official
We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.

Best regards,
The MiWay Team