Terrible service - waste of time

I bought a new vehicle and insured it with Miway on the 24th Dec 2015.<br> I took the vehicle in for assessment between the 28-31 Dec to Fouways car sound and security.<br> <br> Miway then sent a SMS in mid feb advising the assessment hasn't been done.<br> I called back advising them, they mentioned they would follow up with the assessment centre and come back to me. No one did so.<br> <br> I then called Miway at 10:26 today, spoke to Marylyn. She advised that she called the assessment centre and they'll check for it. However she won't come back to me, or she won't do any follow up's with them.<br> <br> She mentioned I need to go there and follow up and I need to go there to chase up<br> I done my part taking the car into a miway associated assessment centre, the form they filled out clearly states that assessment centre to submit.<br> <br> Why is this becoming my problem. Miway and fourways car sound should sort this out.<br> <br> Regards