LD
Lee D
1 reviews | Active since Oct 2024
05 Jan 2026, 14:43
Terrible service received/receiving & still receiving 5 weeks down the line!!
I reviewed my extremely poor experience with MiWay insurance 7 days back. All I got were emails and calls saying the problem would be resolved. Here I am 5 whole weeks down the line after submission of ALL the necessary documentation needed for an insurance claim against a MiWay clients who crashed into me and still have no feedback on the matter. I wonder what it would take for my claim to be resolved??
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Replies (2)
MiWay Insurance's replyOfficial
05 Jan 2026, 14:44It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply05 Jan 2026, 14:44
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
LD
Lee D's updateReviewer Update
07 Jan 2026, 10:59Hi there. You are not happy with my frustration and inconvenience caused but are still doing nothing about my claim or my complaints. I don't know which team you passed my concerns onto but I am still waiting for a resolution to my claim from the 8th December. Regards, Lee
LD
Lee D's update07 Jan 2026, 10:59
Reviewer Update
Hi there. You are not happy with my frustration and inconvenience caused but are still doing nothing about my claim or my complaints. I don't know which team you passed my concerns onto but I am still waiting for a resolution to my claim from the 8th December. Regards, Lee