LD
Lee D
1 reviews | Active since Oct 2024
28 Dec 2025, 12:34
Terrible service received/receiving!!!
I am absolutely appauled at the service I am currently receiving from MiWay insurance. A driver. not the owner of the insured vehicle, went through a stop street and crashed into my vehicle on the 26th November 2025. My insuramce broker lodged the claim on the 8th December 2025 with ALL the required documentation, quotes etc. & I am still waiting for the claim to be processed, 3 weeks later. I/we have sent multiple emails only to be told that it's sitting with an assessor (that's even IF I get a response to my emails). I wonder if their clients are treated the same way.
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MiWay Insurance's replyOfficial
28 Dec 2025, 12:35We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply28 Dec 2025, 12:35
Official
We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
LD
Lee D's updateReviewer Update
28 Dec 2025, 16:28Let's see how they go with this as your service agent has been very poor in dealing with this. I have been using a car without being able to use my window, have air blowing through my door etc for almost 5 weeks now.
LD
Lee D's update28 Dec 2025, 16:28
Reviewer Update
Let's see how they go with this as your service agent has been very poor in dealing with this. I have been using a car without being able to use my window, have air blowing through my door etc for almost 5 weeks now.