PB
Piotr B

1 reviews | Active since Nov 2015

12 Nov 2015, 08:36

Terrible service - incorrect debits

Make you wait more then 10min before you speak to anyone, keep putting you on hold, don't acknowledge emails, I need to call. Debit my account for no reason. Ask for a report regarding my refund via email - still waiting. Refund the incorrect amount. Terrible service

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply16 Nov 2015, 16:19
Official
Hello Piotr13,

Please accept our sincere apology for not getting things right initially and for any hassles we have caused you. Innocentia has since been in touch to update your policy, and we thank you for giving us another chance to make things right.

Please let us know if you need help with anything else!

Kind regards,
The MiWay Team