MS
Mike S

1 reviews | Active since Sept 2020

07 Nov 2022, 09:13

Terrible Service from WhatsApp Helpdesk.

Terrible service, texted the WhatsApp line on Saturday morning. Someone started talking to me then just stopped replying 2 minutes later. Still no response until this morning. Texted the same miiway chat but it's still dead.

0
Replies (3)
MiWay Insurance
MiWay Insurance's reply07 Nov 2022, 09:25
Official
We’re not happy that your recent service experience was frustrating. We have passed on your concerns to the right team and an agent will get in touch with you as soon as possible to sort this out.  Best regards,
The MiWay Team
 
MS
Mike S's update07 Nov 2022, 11:04
Reviewer Update
Funny how you can respond within minutes but my WhatsApp conversation still goes without response. Will ensure to keep publishing these reviews until I get a response on my WhatsApp chat confirming that payment link has been sent.

MiWay Insurance
MiWay Insurance's reply08 Nov 2022, 10:18
Official
Would you prefer it if an agent called you?

Best regards,
The MiWay Team